Privacy Policy

Last updated: 19 October 2026

1. Who we are

Kensteen Consulting Limited (“Kensteen Consulting”, “we”, “us” or “our”) is responsible for personal information collected through this website.

Kensteen Consulting Limited is registered in England and Wales under company number 15590307. Our registered office is Exchange Building, 66 Church Street, Hartlepool, England, TS24 7DN.

For questions about this policy or your personal information, contact us at trevor.cairns@Kensteenconsulting.co.uk

2. Information we collect

Depending on how you contact or use our website, we may collect:

• your name and business contact details, such as your email address and telephone number;
• your company name and the details of your enquiry;
• information you choose to include in a message or send to us; and
• technical information about your visit, such as your IP address, browser type and pages viewed, where this is collected through cookies or similar technologies.

Please do not send us sensitive or confidential information through the website unless we have specifically asked you to do so.

3. How we use your information

We may use your information to:

• respond to an enquiry or request;
• discuss or provide consultancy services;
• manage our business relationship with you;
• maintain and improve our website;
• protect our website and business from misuse; and
• meet legal or regulatory requirements.

We will use your information only where we have a lawful reason to do so. This may include taking steps at your request before entering into a contract, performing a contract, meeting a legal obligation, or pursuing our legitimate interests in responding to business enquiries and operating our website.

4. Who we share information with

We may share relevant information with service providers who help us operate our business or website, such as our website hosting, email, IT support, analytics or customer management providers.

Those providers may process information on our behalf and are expected to protect it. We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

5. How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, manage client relationships, meet legal obligations and resolve disputes.

Enquiry information that does not lead to a client relationship is normally kept for 30 Days, unless we need to retain it for a longer period for a specific reason.

6. International transfers

Some of our service providers may process information outside the UK. Where this happens, we will take steps required by data protection law to protect the information.

7. Your rights

Depending on the circumstances, you may have the right to:

• request access to your personal information;
• ask us to correct inaccurate information;
• ask us to erase or restrict the use of your information;
• object to certain uses of your information;
• request a copy of information you provided to us in a portable format; and
• withdraw consent where we rely on consent.

To exercise a right, contact trevor.cairns@Kensteenconsulting.co.uk. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint.

8. Cookies

Our website may use cookies and similar technologies. Some may be needed for the website to function; others may help us understand website usage or support other features.

The types of cookies used will depend on the tools installed on the site. The ICO’s guidance says website operators should identify the technologies they use and, where required, obtain consent. ICO

9. Links to other websites

Our website may link to other websites. We are not responsible for their privacy practices or content. Please check the privacy information on those websites.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact

For questions or requests about this policy or your personal information, contact:

Kensteen Consulting Limited
Exchange Building, 66 Church Street
Hartlepool, England, TS24 7DN
Email: trevor.cairns@Kensteenconsulting.co.uk